Talent.com
Această ofertă de loc de muncă nu este disponibilă în țara dvs.
CRM & Retention Manager

CRM & Retention Manager

ThinkingIT Corp.Bucharest, Bucharest, RO
În urmă cu 2 zile
Tip loc de muncă
  • Quick Apply
Descrierea postului

About the Role

We are looking for a CRM & Retention Manager to design and execute high-performing user retention strategies. You will own the customer lifecycle, from onboarding to VIP retention, and drive personalized communication flows via email, SMS, and push notifications. Your goal will be to increase user LTV, engagement, and overall player satisfaction for our casino platforms.

If you have experience in iGaming or casino CRM, understand player segmentation, and are passionate about data-driven lifecycle marketing, this role is for you.

Key Responsibilities

  • Develop and implement multi-channel retention campaigns (email, SMS, push notifications).
  • Build and optimize automated user journeys, including welcome flows, reactivation, win-back, and VIP campaigns.
  • Create user segmentation strategies to deliver relevant and personalized messaging.
  • Collaborate with analytics teams to track campaign performance (open rates, CTR, conversion, churn).
  • Continuously analyze user behavior to improve CRM campaigns and increase LTV.
  • Work with design and content teams to develop engaging templates and promotional messaging.
  • Ensure CRM campaigns comply with gaming and marketing regulations.
  • Report on campaign performance, provide actionable insights, and implement A / B testing to maximize results.

Requirements

  • 2+ years of CRM or retention marketing experience in casino, iGaming, or gaming industries.
  • Proficiency with CRM tools.
  • Strong understanding of lifecycle marketing, segmentation, and user engagement.
  • Data-driven mindset with experience in A / B testing and campaign optimization.
  • Familiarity with bonus systems, player reactivation strategies, and VIP management.
  • Excellent communication and project management skills.
  • Fluent in English; additional languages are a plus.

    • Benefits

    Nice-to-Have

  • Experience in retention marketing for the US igaming markets.
  • Knowledge of analytics tools (Google Analytics, Power BI).
  • Creative mindset with copywriting skills for CRM campaigns.
    • Creați o alertă de locuri de muncă pentru această căutare

    Manager • Bucharest, Bucharest, RO

    Locuri de muncă asemănătoare
    CRM Sales Manager

    CRM Sales Manager

    TotalSoftBucharest, RO
    Quick Apply
    About the job : Do you have 5 years of experience in Microsoft Dynamics CRM technology sales / Sharepoint / other CRM solutions and you are pretty good in connecting with people, negotiating, generati...Afișați mai multeUltima actualizare: acum 30+ zile
    Key Account Manager Trainee

    Key Account Manager Trainee

    HenkelBucharest, Bucharest, Romania
    Key Account Management team in daily operations and customer-related tasks.This role offers you the opportunity to develop essential skills in sales, data analysis, and cross-functional collaborati...Afișați mai multeUltima actualizare: acum 30+ zile
    Brand Manager Beauty

    Brand Manager Beauty

    INTERBRANDS ORBICOBucuresti, B, RO
    As a Brand Manager in the Beauty Category, you will work with some of the industry’s most iconic brands, driving their growth and awareness to new heights. Collaborating across all levels and depart...Afișați mai multeUltima actualizare: acum 30+ zile
    CRM Specialist

    CRM Specialist

    ThinkingIT Corp.Bucharest, Bucharest, RO
    Quick Apply
    Remote (Eastern Europe, Caucasus & Surrounding Region).We are seeking a dynamic and experienced.In this role, you will be responsible for developing and implementing customer relationship manag...Afișați mai multeUltima actualizare: acum 2 zile
    Shopify Growth Manager / CRO

    Shopify Growth Manager / CRO

    ScaleJetBucharest, Romania
    Quick Apply
    Our Client, an international e-commerce company with a strong presence in the USA, is looking for an experienced and self-sufficient professional to fill an immediate opening for.Are you a Shopify ...Afișați mai multeUltima actualizare: acum 9 zile
    Key Account Manager

    Key Account Manager

    E-INFRABucuresti, RO
    Quick Apply
    E-INFRA este unul dintre cele mai puternice grupuri romanesti, cu o activitate de peste 28 de ani.Prin intermediul companiilor parte a grupului, E-INFRA activează in arii precum infrastr...Afișați mai multeUltima actualizare: acum 30+ zile
    Digital Transformation | Senior Customer Experience Manager

    Digital Transformation | Senior Customer Experience Manager

    OnHiresBucharest, Bucharest, .RO
    Quick Apply
    Location : Remote (Preferred GMT+4 ±1h).Language : Native English (C2 required).With over 10 years of experience, they deliver advanced. Their clients include licensed brokers,.Design and implement co...Afișați mai multeUltima actualizare: acum 2 zile
    Learning & Development Manager

    Learning & Development Manager

    E-INFRABucharest, RO
    Quick Apply
    E-INFRA is one of the most powerful Romanian groups, with an activity of over 28 years.Through the companies part of the Group, E-INFRA operates in areas such as energy, telecommunications and civi...Afișați mai multeUltima actualizare: acum 9 zile
    951 | Research and Engagement Manager (Lead Generation Specialist)

    951 | Research and Engagement Manager (Lead Generation Specialist)

    InteticsBucharest, Bucharest, RO
    Quick Apply
    American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions...Afișați mai multeUltima actualizare: acum 2 zile
    Marketing Manager – Car Sales

    Marketing Manager – Car Sales

    Klass Wagen GroupOtopeni, Județul Ilfov, RO
    Quick Apply
    They are all part of the Klass Wagen story.We thank every member of our team for their effort on putting the customer first and delivering excellent service. We are looking for an experienced.The id...Afișați mai multeUltima actualizare: acum 18 zile
    Product Manager • Health & wellness (Relocation to Vietnam)

    Product Manager • Health & wellness (Relocation to Vietnam)

    ElfieBucharest, Bucharest, .RO
    Quick Apply
    Shape The Future of Global Health, from Vietnam 🇻🇳.At Elfie, we’re not just building a health tracking mobile app.We’re changing how people manage their health worldwide.If you're looking for a m...Afișați mai multeUltima actualizare: acum 30+ zile
    Digital Marketing Manager, Shopify Apps (Remote)

    Digital Marketing Manager, Shopify Apps (Remote)

    VitalsBucharest, B, RO
    Looking for impact? This job’s for you.Every month, over 150 million shoppers use our tools on more than.Our all-in-one app helps merchants increase sales and grow their stores by optimizing every ...Afișați mai multeUltima actualizare: acum 17 zile
    Product Manager • Clinical Trial Platform (Relocation to Vietnam)

    Product Manager • Clinical Trial Platform (Relocation to Vietnam)

    ElfieBucharest, Bucharest, .RO
    Quick Apply
    At Elfie, we’re not just building a health tracking app.We’re changing how people manage their health worldwide.If you're looking for a mission with global reach, real impact, and a team that scale...Afișați mai multeUltima actualizare: acum 30+ zile
    Marketing Manager – Car Sales

    Marketing Manager – Car Sales

    Klass WagenOtopeni, Romania
    Quick Apply
    They are all part of the Klass Wagen story.We thank every member of our team for their effort on putting the customer first and delivering excellent service. We are looking for an experienced.The id...Afișați mai multeUltima actualizare: acum 20 zile
    Annotation Operations Manager – Remote Team Leadership (Contract)

    Annotation Operations Manager – Remote Team Leadership (Contract)

    Your Personal AIBucharest, B, RO
    Lead a team of 20-40 remote annotators building speech datasets for next-generation AI.We're scaling our audio annotation operations and need an experienced team manager to oversee daily operations...Afișați mai multeUltima actualizare: acum 30+ zile
    Business Development Manager (Remote or Hybrid in Malta)

    Business Development Manager (Remote or Hybrid in Malta)

    Recruiter4youBucharest, Bucharest, .RO
    Quick Apply
    We act as a true HR Business Partner - providing tailored HR advisory while connecting the right talent with the right opportunities. Our focus is on delivering exceptional service and building long...Afișați mai multeUltima actualizare: acum 3 zile
    Growth Marketing Manager- Romania

    Growth Marketing Manager- Romania

    D •engageSector 1, B, ro
    Quick Apply
    Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and commit...Afișați mai multeUltima actualizare: acum 18 zile
    Growth Marketing Manager — B2B SaaS

    Growth Marketing Manager — B2B SaaS

    100HiresBucharest, Bucharest, RO
    Quick Apply
    Hires is a fast-growing B2B SaaS that automates recruiting workflows for hundreds of companies worldwide.We move quickly, keep processes light, and value direct ownership over long meetings.Founded...Afișați mai multeUltima actualizare: acum 7 zile