Customer Success Manager with French

Customer Success Manager with French

Michelin is hiring!

This role is responsible for the management of a designated portfolio of signed contracts with customers from Benelux and responsible for all elements related to their management including the billing process and offerings. The Customer Success Specialist will assist customers and service providers seeking solutions to meet their needs with efficiency agility and quality while respecting the company values.

What were looking for :

• Bachelors degree;
• Fluency in English and French (at least B2 level);
• Customer support or invoicing experience;
• Problem solving skills and customer-oriented approach;
• Team-worker attitude and proactivity;
• Analytical skills;

The Customer Success Specialist will be responsible for :

Management of contracts / prices / commercial conditions :

Invoicing :

Remote Support to Customers and Service Providers (Claim management included) :

In Michelin we offer :

How we recruit :

Once you submit your application one of our recruiters reviews it. If your profile fits our role :

Pass all stages with flying colors and well send you our offer.

LETS INSPIRE MOTION FOR LIFE

Where do success and ideas come from We strongly believe they come from collective intelligence.

Our talents people and employees are the source of purposeful and sustainable innovations. Thats why we care about developing and enhancing their strength and we ensure them a tailored professional journey across units and countries.

What drives us is the spirit of unlimited innovation which we all possess. Our goal is to cultivate and nurture that spirit by questioning the status quo improving our way to do things. Therefore we are always optimistic as to overcome the challenges of tomorrow.

Thats our mission as an employer : inspiring innovation in all of us to build a better life in motion for you and for everyone.

Michelin a leader in the field of tires is dedicated to sustainably enriching the mobility of goods and people through the production distribution and marketing of tires for each type of vehicle. It also offers innovative business support services digital mobility services and publishes travel hotel and restaurant guides maps and atlases. Michelin has over 4500 employees in Romania : 3 factories (2 in Zalău and 1 in Florești - Prahova) as well as a commercial network and a center for shared services in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.

#LI-Hybrid

Required Experience :

Manager

Key Skills

Acting,Anti Money Laundering,Electrical Designing,Marketing & Promotions,Dsp,Immigration

Employment Type : Full Time

Experience : years

Vacancy : 1