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Office Manager

SET EuropaBrașov, Brașov, Romania

13 days ago

Job description

ABOUT

Our client is a creative agency specializing in branding, user experience, and everything in between. They combine talent and strategy to help brands worldwide become loud and outstanding.

DESCRIPTION

Our client is seeking a mature, highly organized Office Manager and Account Lead to join their Brașov team. This hybrid role combines office management, administrative operations, HR support, and client account handling. The ideal candidate is proactive, responsible, and a strong communicator, comfortable interacting with both team members and clients in English.

RESPONSIBILITIES

Office Operations

Manage office supplies, equipment, and facility needs
Ensure a positive and welcoming environment that supports team productivity and well-being

Administrative & HR Support

Handle confidential HR and financial matters with discretion

Assist in recruitment, onboarding, and employee well-being initiatives

Oversee health & safety policies and maintain proper documentation

Support bank reconciliations and organize accounting documentation

Client Account & Project Management (75% Account Management / 25% Project Management)

Build strong relationships with clients, attending meetings and events

Independently manage ±20 client projects per year

Lead new business calls and project briefings

Ensure seamless communication between clients and creative teams

Use tech tools like Google Drive, ClickUp, Slack for project coordination

REQUIREMENTS

Over 3 years of relevant experience (ideally 5+ years)

Fluent English speaker (90% proficiency or above)

Experience in management or leadership role

Strong interpersonal skills with a natural charm in client interactions

Excellent organizational and time management skills

Highly proactive with strong problem-solving skills and resourcefulness

Adaptability, patience, and a fast learner

Technical proficiency with office tools (Google Drive, ClickUp, Slack)

Growth mindset and leadership skills

Based in Brașov.

BENEFITS

A team of knowledgeable colleagues to learn and grow with

A detailed guidebook of all processes within a proven, agile framework

Chance to be involved in engaging projects for premium, international clients

Non-hierarchical management structure focused on listening and guiding

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Office Manager • Brașov, Brașov, Romania

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