Your day to day :
2nd Line Operations of PBX and Messaging in a multi-vendor environment with a focus on administration and maintenance of Cisco Unified Communications Manager including 3rd-party applications.
With these activities you will have a great impact on our business :
- Integrate new systems into the VF monitoring systems (incl. documentation).
- Manage and maintain the Cisco Unified Communications Manager (CUCM) incl. third-party systems with the support of our Managed Service Partner
- Manage work orders (Ticket System) from customers or 1st level directed to our managed service partner (incl. SLA monitoring / reporting).
- Support our Managed Service Partner if queries and problems arise that lie within the VF Network
With these skills you are a great candidate :
Several years of experience managing CUCM and related systemsExperience with network technologies and protocols (, SIP, H 323, TCP / IP, SNMP)Experience with Operating Systems : Microsoft Systems, Linux, Cisco IOS, VM Ware ESXi, VM Ware vCenterGerman and English (spoken and written)Must have technical / professional qualifications :
1-3 years of experience as UC EngineerCisco HyperFlex / IntersightCertifications such as CCNA or CCNP certification are a plusSounds like the perfect job? We’ve got even more to offer :
Hybrid way of workingMedical and dental servicesLife and hospitalization insuranceDedicated employee phone subscriptionTake control of your benefits and choose any of the below options : meal tickets / private pension / vacation vouchers / cultural vouchers within the budget.Special discounts for gyms and retailersAnnual Company BonusLoyalty ProgrammeOngoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skillsYou get to work with tried and trusted web-technologyGetting in on the ground floor of a technology changing companyWe let you write your own story : go for a trip, experience new things, have fun and enjoy your 23 vacation days.Special Paternal Program - 4 months of paid paternity leave