account manager with German

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

This role is essential for managing and nurturing a portfolio of small and medium business Strategic Alliances customers, ensuring revenue stability and growth. By combining reactive and proactive selling of our full Voice & Network product portfolio, this position plays a key role in achieving our sales targets and driving business success.

Building and maintaining long-term customer relationships is a cornerstone of this role, as is safeguarding our existing contracts by reducing churn and effectively managing renewals. Additionally, identifying and securing new sales opportunities within the portfolio ensures continued growth and strengthens our position in the market.

This role is critical to fostering customer loyalty, driving revenue, and sustaining our competitive edge.

What you will do

• Prospection and proactive upselling / cross-selling.
• Forecasting and tracking key account metrics.
• Achieving company churn targets through retention activities.
• Exceeding personal booking and revenue targets.
• Serving as the primary contact for account management.
• Negotiating and closing contracts to maximize profits.
• Developing relationships with customer stakeholders and executives.
• Conducting regular business reviews with key accounts.
• Identifying and addressing customer pain points.
• Reporting on sales performance and strategy effectiveness.

What we're looking for

Skills & Experience

Skills

Consultative SkillsAccount ManagementSolution SalesProduct Suite KnowledgeCompetitive AnalysisPipeline ManagementRelationship Management

What we offer you :

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose : to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

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