Workplace Center of Excellence Architect

FLS is a leading, minerals processing supplier to the global mining industry. We deliver proven technologies and services and expertise across the lifecycle of operations, and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme. We are building new Global Business Centers (GBC) in Bucharest, Romania and Monterrey, Mexico. Our GBC's provide key services across our business including IT, Finance, HR, Customer Service and our Manufacturing Center of Excellence, just to name a few. At FLS, we empower the future of Mining to operate more sustainably and if you want to contribute to this important work, let’s talk!

We are a globally, diverse, and multicultural organization with ~8,000 colleagues operating out of 40+ countries earning about 3b EUR in 2023. In addition to a competitive salary and benefit package, we provide an environment where individuals can apply their expertise and discover their potential through many different career opportunities and locations. Come join us!

FLSmidth is seeking a Workplace Center of Excellence Architect to join our team in Bucharest. In this role you will drive design and implemenation of the architecture necessary to support the transformation from traditional IT to ITSM. This role reports directly to Head of Workplace Center of Excellence.

Your responsibiltiies

Leading design, planning and delivery of services for all end-users.

Create documentation for new and existing services.

Improving and implementing changes to existing processes.

Implementation of new services.

Collaborate with project stakeholders (including senior leadership) to understand requirements and ensure alignment with project goals.

Provide technical expertise and guidance on best practices for workplace management and troubleshooting.

Ensure compliance with security and regulatory requirements in all activities.

What you bring

5+ years’ experience as a Digital Workplace Architect with deep expertise in one or more of the following :

• End User Services
• TOPDESK / ServiceNow (or any other ITSM Tool)
• o Workplace Automation
• o Endpoint Engineering (SCCM, Intune), Unified Communication and Collaborations, M365 (Teams, SharePoint, Email, Endpoint security), Azure Virtual Desktop

Other requirements are :

Architecture level understanding.

Experience in deal structuring, pricing, and contracting.

Bachelor's degree in relevant topic or equivalent work experience.

Experience in leadership role would be an advantage.

Experience in design and deploy effective IAM solutions would be an advantage

Supervise all stages of identity solutions lifecycle management.

Good business analysis skills and experience.

Strong understanding of digital transformation and its impact on workplace environments.

Excellent communication (oral & written) in English

What we offer

A global network of supportive colleagues and growth opportunities