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Delivery Driver • Romania

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Senior Service Delivery Manager

EndavaIasi

Service DeliveryCardiff+7 more.Developing client relationships.Contractual Management: actively participates in Client / internal contract negotiations.Production of Service Design requirements.Con... Afișați mai multe

Service Delivery Manager (Linux OS)

Ahold TechhubBucharest

You will be responsible for managing the evolution of tech-based products.In the context of Digital & Customer Products, these are mobile, web, e-commerce and loyalty products.In the context of the... Afișați mai multe

Associate Delivery Manager - 2026

SuadeRO

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Suade Labs delivers intelligent, data-driven and scalable SaaS solutions across the financial industry.Our platform enables clients to ensure regulatory reporting compliance gain deeper business in... Afișați mai multe

Container Driver (CE)

EastmenTimișoara, RO

Starting Date: as soon as possible.Salary: € 500 - 552 net per week.You will be responsible for transporting containers within the Netherlands, starting from the company base.Your typical day invol... Afișați mai multe

1057| Geodata Survey Driver

InteticsRO

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American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and digital solutions, is looking ... Afișați mai multe

Delivery Driver

Elliott Electric SupplyAlexandria, Alexandria

Transports materials over designated routes; ensuring safe operation of vehicles.Provide excellent customer service by making prompt and courteous deliveries of orders.Ensure that material loaded o... Afișați mai multe

Business Consultant - Financial Solutions Software Delivery

TotalSoftVoluntari, Bucuresti, RO

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Job Purpose You will be responsible for providing technology solutions for global financial industry players that add value to theirs’ business, by analyzing their challenges, identifying the... Afișați mai multe

Project Management Officer | Deloitte Technology Delivery Center

DeloitteBucharest, Romania

We are seeking a PMO (Project Management Officer) to support OP projects and contracts management within our internal client portfolio, ensuring compliance with quality and risk management (QRM) st... Afișați mai multe

Delivery Manager

McKinsey & CompanyBucharest

Driving lasting impact and building long-term capabilities with our clients is not easy work.You are the kind of person who thrives in a high performance/high reward culture - doing hard things, pi... Afișați mai multe

Projects Delivery Coordinator

Iron MountainSkanskaEquilibrum,GaraHerastrauStreet, Bucharest, ROU

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.That’s why we need smart, committed people to join us.Whether you’re loo... Afișați mai multe

Operation & Delivery Manager (SAP)

Allianz Services S.R.L.Bucharest, Bucuresti, RO

Operation & Delivery Manager (SAP).Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers.Our global footprint, with more than 8,700... Afișați mai multe

Senior Cloud Delivery Engineer

GoReelRO

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Our team is developing a set of services that support the company's operational activities, starting with the gaming platform itself, back-offices, and data analytics.The product is being developed... Afișați mai multe

HR Service Delivery Coordinator with French

Wolters KluwerNapoca, Cluj, ROU

If making a difference matters to you, then you matter to us.Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.We provide expert softw... Afișați mai multe

Delivery Manager

TrinetixBucharest, Bucharest, RO

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Trinetix is looking for a Junior Delivery Manager.We're looking for a Junior Delivery Manager to join a team that builds high-tech solutions for a US client in marketi... Afișați mai multe

Service Manager – Continuous Delivery & Quality

METRO DigitalBucurești, București, Romania

Own the full lifecycle of developer productivity and quality tools (e.GitHub/GitLab, Artifactory/Nexus, SonarQube, LambdaTest, Pact) .Being involved in vendor management, licensing, renewals, ... Afișați mai multe

Canada Service Delivery Lead - Project Accounting

AECOMBucharest, ROM

At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thr... Afișați mai multe

Projects Delivery Coordinator

Iron MountainROU_BuildingGBucharestWestIndustrialPark

Delivery Project Manager

Netadmin System i Sverige ABRemote, Romania

Voice, SMS A2P, RCS business messaging, and application enablement services, including cloud numbers.Telarix is committed to developing the wholesale ecosystem and connecting the world’s largest op... Afișați mai multe

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Senior Service Delivery Manager

EndavaIasi

În urmă cu peste 30 de zile

Descrierea postului

Service DeliveryCardiff+7 more

What's this role about?

Developing client relationships.
Contractual Management: actively participates in Client / internal contract negotiations
Production of Service Design requirements.
Contributes to efficiently estimating costs, timescales and resource requirements for the successful delivery of service commitments.
Service Catalogue Management: ensures that the Service Catalogue is established, agreed with the Client, and updated with contracted services.
Service Governance: evaluates the status of services provided (includes SLA management plus other contractual or non-contractual metrics used in the delivery of Client Services.
Process Management: establishment and maintenance of the processes required in the provision of Client Services.
Monitors, measures and reports on regular activities which are subject to contractual agreement or service management processes (SLA’s, OLA’s or any other contractual targets).
Commercial Management: assists with the planning and management of the overall financial budget to minimize risk and maximize profitability.
CSAT: monitors and influences improved customer experience.
Problem Management: contributes to problems being addressed in a timely manner, and with minimum impact.
Service Transition Management: ensures that new services or changes in services are transitioned into support according to established processes.
Business Continuity Management: works closely with Client around business continuity; participates to the planning and implementation of methods for risk management, impact analysis.
Service Improvement Management: ensures Continual Service Improvement (CSI).
Participates to the definition of countermeasures and contingency arrangements that relate to the serious disruption of IT services.
Acts as bridge between the client and internal operation managers.

What skills and experience do you need?

Experience working in delivery of similar ITIL aligned services to SLAs.
Working knowledge of relevant technologies such as virtualization, networking, shared and dedicated hosting.
Well-developed communication skills and experience dealing with staff ranging from Service Desk analysts and highly technical architects to senior IT Managers and CIOs.
Highly efficient and well organized with demonstrable experience producing a range of written service delivery material such as service reports and service improvement plans.
Managing multiple work streams, internal resources and dynamic client priorities.
Excellent written and spoken English.
Able to write clear and articulate reports.
Diplomatic and able to remain calm under pressure.