What you will do in this role
As a Customer Service Representative in our team, you will :
- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Have a proficient or bilingual level of Hungarian and Romanian, and advanced EnglishAre minimum a high school graduateHave an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importanceAre customer oriented, have excellent communication skills and have a commercial attitude and awarenessHave a business mindset will help you engage better with your contactsIn this role, we offer benefits that help support your unique lifestyle :
Full time 39 hours / week Monday - Thursday 08h - 17h, Friday 08h - 16hContract : PermanentSalary : competitive salary and bonus up to 4.000 euros gross / yearGreat office location in BarcelonaFull paid training about the company and the project you will be working onCareer development program and specialized courses