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2nd Line Ops Technician - SBUS

2nd Line Ops Technician - SBUS

VodafoneRomania
În urmă cu peste 30 de zile
Descrierea postului

Join Our Team as a Deployment Engineer!

Are you a tech-savvy professional with a passion for maintaining seamless IT operations? We're looking for a talented 2nd Line Ops Technician - SBUS to join our dynamic team. As a 2nd Line Ops Technician, you'll play a crucial role in supporting operational activities and ensuring the stability and reliability of the SBUS, TMT, and VFP applications.

What You'll Do :

  • Support the end-to-end application operations of SBUS, TMT, and VFP in the Vodafone DE production environment, collaborating with on-site colleagues.
  • Assist in analyzing and resolving incidents and documenting them according to Vodafone DE processes.
  • Support the management of incident and problem tickets across teams and vendors.
  • Contribute to meeting operational KPIs.
  • Assist with evaluating change requests and reviewing patch and delivery notes for potential impacts.
  • Help develop and execute operational scripts and tools to monitor systems and handle error resolutions.
  • Monitor operations to ensure compliance with SLAs and prevent breaches.
  • Aid in the migration of new or updated software, assisting with production checks.
  • Assist in communication with vendors and partners regarding ongoing service and problem requests.

What We're Looking For :

  • Graduation degree in technology or a related field.
  • Knowledge of ITIL, SOX, and KPIs.
  • Familiar with application operations and telecommunications.
  • Ability to support problem-solving and tracking.
  • Basic understanding of the incident, service request, and change management lifecycle.
  • Familiarity with IBM MQ, SQL / PL SQL, and Shell Scripting.
  • General understanding of Apache Tomcat and WebLogic.
  • Basic experience in the telecommunications industry.
  • Fluent in written and spoken English; German language skills are a plus.

    • Why Join Us?

  • Innovative Environment : Work with cutting-edge technologies and be part of a forward-thinking team.
  • Career Growth : Opportunities for professional development and career advancement.
  • Collaborative Culture : Join a supportive and collaborative team that values your input and expertise.

    • If you're ready to take your IT career to the next level and make a real impact, apply now and become a key player in our success story!

    VOIS