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German-Speaking Customer Expert - Remote from GreeceEU Best Jobs • Cluj-Napoca, Cluj County, RO
German-Speaking Customer Expert - Remote from Greece

German-Speaking Customer Expert - Remote from Greece

EU Best Jobs • Cluj-Napoca, Cluj County, RO
În urmă cu peste 30 de zile
Tip loc de muncă
  • Quick Apply
Descrierea postului

We are EU Best Jobs — your trusted link to top job opportunities across Europe. Our mission is simple: to make it fast, safe, and easy for you to find rewarding work abroad. Whether you are looking for a fresh start or a step up, we connect you with employers who value your skills.



What you will do
  • Deliver exceptional customer service.
  • Perform troubleshooting.
  • Call, collect and analyze customer feedback.
  • Escalate cases when necessary and follow up to guarantee customer satisfaction.
  • Show empathy and professionalism in every interaction, whether written or verbal.
  • Manage customers and support them with a premium experience.
  • Collaborate with internal teams to resolve cases quickly and efficiently.
  • Consistently meet performance targets and quality standards.
What you will bring
  • Excellent German language skills.
  • Very good English communication skills.
  • Previous experience in customer service, ideally in a premium or luxury brand.
  • Strong interpersonal skills with the ability to handle sensitive cases.
  • Good computer literacy.
  • Familiarity with CRM systems is a plus.
  • Bachelor’s degree preferred.
What we offer
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
  • Competitive monthly salary (14 salaries per year)
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas
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German-Speaking Customer Expert - Remote from Greece • Cluj-Napoca, Cluj County, RO

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