HCS PNC Service Engineer

Description and Requirements

Lenovo Hybrid Cloud Services (HCS) Professional Services team is seeking a proactive Power and Cooling (PNC) Service Engineer to oversee water treatment and quality compliance for mission-critical data center liquid cooling systems, which support Direct Liquid Cooling (DLC) to high-performance servers. This role ensures that all water used in cooling operations meets operational and environmental standards, driving optimal system efficiency and highest reliability. The role will be based in Europe (EMEA) as part of the Power and Cooling team of Lenovo’s Solutions and Services Group (SSG).

PNC Service Engineer must be knowledgeable in the operation of secondary cooling water systems that support DLC servers, with experience in the critical nature of the quality and compliance requirements of the cooling fluids. Candidate will be trained in Lenovo methodologies and technologies and be expected to frequently travel to customer locations, handling multiple projects concurrently. Full training will be provided for the correct candidate who has enthusiasm and drive to grow into the role of a PNC Service Engineer.

What You will do:

• Monitor and manage chemical treatment of secondary cooling water systems to control scale, corrosion, and biological growth.
• Conduct regular water sampling, field testing, and laboratory coordination to ensure compliance with water quality standards.
• Analyze water chemistry data, track trends, and recommend corrective actions to maintain system performance and longevity.
• Implement preventative maintenance and risk mitigation measures to protect equipment and operations.
• Develop, maintain, and standardize operating procedures for water monitoring and treatment across clients.
• Train and support global teams on best practices for water system management and compliance.
• Manage and optimize third party vendors and partnerships supporting water treatment and quality services.
• Support deployment, troubleshooting, and ongoing operation of DLC systems, including vendor project management.

Qualifications:

• 2+ years of experience of working in water quality management or environmental compliance, with additional experience in industrial or data center environments focused on cooling systems or HVAC water treatment.
• Competent knowledge of Environmental Science, Mechanical Engineering, Chemistry, Water Resources, or a related field.
• Advantageous - certifications in Certified Water Technologist, OSHA 30, etc.
• High-performance computing systems knowledge
• Expertise in water chemistry for industrial cooling systems
• Familiarity with building management systems and water monitoring technologies.
• Strong documentation, analytical, and communication skills
• Proven ability to work across a wide range of stakeholders and ability to drive issues to closure.

This role requires 50% travel.

What we can offer You:Compensation & Rewards:

• Performance-based salary reviews and annual bonuses
• Meal tickets, service anniversary awards, and referral bonuses
• Employee share purchase program
• Scholarships for employees’ children

Health & Well-being

• Fully covered private medical insurance
• Annual well-being allowance for sports, training, relaxation, and therapy ,and on-site chair massage
• Life & accident insurance with extra medical coverage
• Employee Assistance Program

Training & Development

• Technical Ladder & Sales Excellence programs
• Individual Career Development Plans with mentoring
• Bookster subscription for continuous learning

Time Away

• 21–28 vacation days depending on tenure
• Sick days and extra paid leave for public holidays on weekends
• Additional paid leave for employees with children