Oracle Alliance Operations Specialist

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

As an Alliances Operations Specialist at NTT DATA, you will be instrumental in supporting Oracle operational excellence across a diverse range of regions. Your role will ensure that all Oracle-related programs and initiatives are executed smoothly, with a focus on program administration and delivering accurate and consistent reporting, KPIs, and metrics.

Key Responsibilities Include:

• Administrational oversight of the Oracle Partner Program (OPN) distribution contracts to ensure they are activated at local subsidiaries and in synch with global account
• Communication on OPN incentives, enablement opportunities, events to internal NTT DATA teams
• Tracking and distribution of program benefits and credits to regional affiliates
• Reporting & Metrics Management: Lead the analysis, collection, and reporting of key performance indicators (KPIs) and operational metrics for Oracle programs, ensuring they meet the business goals and local market demands.
• Pipeline Management: Support the management of the Oracle Pipeline, ensuring accurate data tracking and visibility for Oracle partner activities and sales opportunities across multiple markets.
• OPN & Marketplace Management: Oversee the Oracle Partner Network (OPN) performance and Marketplace listings, ensuring all related data is current and reflects Oracle’s global standards.
• Competencies & Service Delivery Programs: Track Oracle competencies and service delivery program performance, ensuring consistent progress toward partner success.
• Global Coordination & Local Adaptation: Work collaboratively with teams across multiple regions to ensure operational consistency and adapt reporting standards to meet the unique requirements of each region.
• Stakeholder Communication: Serve as a point of communication for Oracle operational goals and priorities, ensuring alignment with internal stakeholders and external partners and maintaining contact lists.

Basic Qualifications:

• Oracle Program Expertise: Familiarity with Oracle tools such as CCE, OPN, and Oracle Marketplace, and an understanding of the operational structures for Oracle service delivery programs.
• Sales systems expertise: familiarity with Oracle Sales Cloud, Salesforce, for deal opportunity progression
• Knowledge of indirect sales process, distribution agreements
• Operational Reporting: Ability to manage, analyze, and present large data sets effectively, ensuring actionable insights for decision-making.
• Dashboards & Tooling: Experience working with operational dashboards and reporting tools. Familiarity with Oracle partner relationship management tools is advantageous.
• Communication & Collaboration: Strong communication skills for engaging with internal and external stakeholders, especially across regions with varied cultural and business landscapes.
• Attention to Detail & Process Management: Proven ability to manage accuracy and consistency in a fast-paced, diverse environment, with experience in process improvement.
• Global and Local Mindset: Ability to adapt operational practices to different geographic and market conditions while maintaining alignment with global strategies.
• Marketing support: Development of case studies, references, maintenance of web site and collaboration repository, newsletter creation and diffusion and event management, including on site.

Preferred Skills:

• Bachelor's degree in Business, IT, Operations, or a related field (or equivalent work experience).
• 3+ years of experience in operations, project management, or a related role within cloud computing or technology.
• Experience with Oracle tools (e.g., CCE, OPN, Marketplace) is a plus.
• Familiarity with the local business environment and culture within the specific target geography.

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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