Description
& Requirements Who we are looking for
2–4 years of experience in finance customer service, or a related field; experience in collections, accounts receivable, or order-to-cash processes is preferred.
Understanding of collections’ impact on cash flow, AR aging, allowances/reserves, write-offs, and close ourcomes.
Strong analytical and problem-solving skills with the ability to identify delinquency drivers, prioritize accounts effectively, and resolve complex payment issues.
Proficiency in ERP/AR systems (e.g., SAP, Oracle, NetSuite) and strong Microsoft Excel skills.
Ability to work independently, manage escalations, and recommend actions aligned with company policies and approval frameworks.
Excellent verbal and written communication skills with the ability to negotiate professionally and collaborate with cross-functional teams.
Proficiency in English (C1) and Lithuanian (B2) is required to support our global customer base.
Your future role Join our team as Collections Specialist to independently manage a moderately complex accounts receivable portfolio and serve as a subject matter expert (SME) for collections processes, tools, and escalation handling. This role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross-functional collaboration. As Collections Specialist with French you will mentor junior team members, manage escalations, and drive improvements that reduce rework and prevent dispute-driven payment delays.
Key Responsibilities:
What we offer
Collections Specialist with Lithuanian • Bucharest, Cluj-Napoca, Craiova, Iasi, Timisoara, Romania
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