Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as Customer Quality Engineer.
In this role you will be responsible for driving customer quality excellence by leading the resolution of customer concerns. You will need to deliver effective solutions, continuous quality improvements, and excellent customer support to achieve quality and business objectives.
Should you be interested in overseeing these tasks and aiming for enhanced performance standards, your role will involve:
It ensures that all customer requirements are respected and promoted within the organization.
Manages all aspects of complaints received from the client and drive root cause analysis using structured problem-solving methodologies (8D, 5 Why, Ishikawa, etc.)
Gathers and prepares the traceability information required by the customer.
Analyze customer returns, warranty claims, and quality performance metrics.
Ensure compliance with customer-specific requirements, industry standards, and internal quality procedures.
Support internal and external audits and customer visits.
Collaborate with manufacturing, engineering, supplier quality, and production teams to resolve quality concerns.
Monitor quality KPIs and identify opportunities for continuous improvement.
Prepare and present quality reports, action plans, and customer responses.
Participate in new product launches and ensure customer quality requirements are met.
If you have/are:
Bachelor's Degree in Engineering (Quality, Mechanical, Industrial, Manufacturing, Automotive, or related field).
Minimum 3 years of experience in manufacturing or quality environment.
Knowledge of quality tools and methodologies: 8D, Ishikawa, 5 Why, PFMEA, Control Plan, SPC, MSA, APQP, PPAP.
Computer operating knowledge - Microsoft Office Package - Advanced level.
Advanced English level (C1/C2).
Open, responsible, organized person, flexibility, team spirit, involvement.
We will be more than glad to chat with you about your experience and your career goals.
In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.
More lives saved – more life lived!
Customer Quality Engineer • Sfântu Gheorghe, Județul Covasna, Romania
Autoliv's primary goal is to Save More Lives.Our products never get a second chance.This is why we can never compromise on quality.We are working to increase vehicle safety by developing seatbelts,... Afișați mai multe
Relocate to Greece This Summer — and Work Remotely!.This role offers an international working environment along with full relocation support for candidates moving from.Imagine starting your day wit... Afișați mai multe
Autoliv's primary goal is to Save More Lives.Our products never get a second chance.This is why we can never compromise on quality.We are working to increase vehicle safety by developing seatbelts,... Afișați mai multe
Brasov focuses on the innovation, development and testing of electronic applications in the Safety area (.We are now looking for a Cybersecurity Engineer to join our growing team.ISO/SAE 21434) and... Afișați mai multe
As Autoliv continues its digital transformation, the role of Enterprise Security Architect is critical to ensuring that security is embedded not just in our systems—but in our strategy.In this role... Afișați mai multe
Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Afișați mai multe
As an ABAP Developer SAP EWM (all genders), you will work with your team to design and implement creative and innovative solutions for mapping logistics processes in SAP Extended Warehouse Manageme... Afișați mai multe
Brasov focuses on the innovation, development and testing of electronic applications in the Passive Safety area (Seatbelts & Steering Wheels), coordinating end-to-end projects for European OEMs.Our... Afișați mai multe
Autoliv's primary goal is to Save More Lives.Our products never get a second chance.This is why we can never compromise on quality.We are working to increase vehicle safety by developing seatbelts,... Afișați mai multe
Our Electronics Tech Center in Brasov focuses on the innovation, development and testing of electronic applications in the Safety area (Active Seatbelts & Steering Wheels), coordinating end-to-end ... Afișați mai multe
Clientul nostru isi extinde echipa dedicată proiectelor complexe și caută un Consultant Tehnic HVAC (Sales Engineer).Acest rol este conceput pentru un specialist care îmbină rigoarea tehnică cu viz... Afișați mai multe
This is not a help-desk seat and it is not a junior cloud role.You will personally own the entire IT and internal software function for a company operating across four countries: the infrastructure... Afișați mai multe
Solve situations related to policies and holders, clients, third-party providers, collaborators, and queries with the help of specific HR procedures;.Ensure the accuracy of the documents processed ... Afișați mai multe
Our Electronics Tech Center in Brasov focuses on the innovation, development and testing of electronic applications in the Safety area (Active Seatbelts & Steering Wheels), coordinating end-to-end ... Afișați mai multe
Our partner produces components and innovative system solutions for vehicle interiors and exteriors.The Commodity Team Leader is responsible for managing and optimizing procurement activities for p... Afișați mai multe
Autoliv's primary goal is to Save More Lives.Our products never get a second chance.We are working to increase vehicle safety by developing seatbelts,.Advanced Project Buyer - Steering Wheels.If yo... Afișați mai multe
The role will primarily focus on plastic commodities, while also covering rubber and metal components.The successful candidate will be responsible for developing commodity strategies, managing supp... Afișați mai multe
Our client is a reliable manufacturer dedicated to delivering high-quality, competitive products at European standards.With strong partnerships, continuous innovation and in-house testing facilitie... Afișați mai multe
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Afișați mai multe
Our client is a leading global supplier of innovative technical textiles for the markets of automotive, building materials, apparel, energy, shoe and leather goods as well as specialties.The compan... Afișați mai multe
