Key Account Manager Romania (TheySheHe)

YOUR MISSION

Glovo is built on the belief that by giving amazing service to our partners we will be able to change the on-demand delivery market.

How are we doing this By thinking big and paying attention to small details. Glovos core product is a hyperlocal marketplace featuring the best restaurants in each city and delivery in less than 60 minutes. We believe though that most restaurants and stores will opt for a strategy that combines marketplaces with their own channels and we want Glovo to be the delivery partner of choice for all of our partners deliveries. To achieve this Glovo launched Glovo On-Demand in 2022 a new vertical that helps our partners deliver orders created in their own channels (website phone application) via Glovos fleet. As an On-Demand Country Manager you will be the lead in Romania for growing the On-Demand business.

THE JOURNEY

• The role is primarily commercial (sales and account management) but you will also have 360* responsibilities helping to coordinate financial control and profitability operational needs necessary tech developments/ adaptations etc.
• Define the GTM (go to market) strategy for On-Demand business in Romania (pricing pitch Ops SLAs etc)
• Work closely with the Account Management team to upsell On-Demand to current Glovo Partners (Restaurants Groceries and Retailers). Build a pipeline and pitch consultative sales with partners. Build proposals and lead contract negotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Explore new opportunities leveraging Glovo capabilities to grow OnDemand (eg. partners not in Glovos marketplace)
• Manage a small commercial team (1 to 3 people)
• Work closely with On-Demand HQ in Barcelona and share feedback to improve On-Demand product (Commercial Operations and Product)
• PnL management: pricing strategy implementation costs and continuous profitability through operation costs and recurrent sales

Qualifications :

WHAT YOU WILL BRING TO THE RIDE

• Minimum 7 years of experience in GTM General Management Account Management Business Consultancy E-commerce Tech or other relevant field
• Problem solver data-driven analytical
• Project management skills proactive highly organized and detail-oriented
• Customer-oriented with strong commercial skills
• Accountability and ownership for projects from start to finish - can understand the entire funnel and identify where to take actions
• Excellent communication and interpersonal skills
• Motivated by working in a high-growth and high-performance start-up with a fast pace and multiple responsibilities
• Excellent Romanian and English skills

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Additional Information :

At Glovo your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think decide and collaborate. What you achieve matters and how you achieve it defines us. Together they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1