Process &Tools Lead

The Process & Tools Lead ensures the monitoring and evolution of the various Procurement tools covering the whole Procurement value chain of the SCOR group, in more than 13 countries, implemented through a centralized approach.

They will contribute to the transformation and simplification of the procurement processes and tools landscape to enforce efficient and compliant procurement process.

They are in particular responsible for the functional monitoring, support, and continuous improvement of the Ariba solution and other Procurement tools across the organization. Acting as a key interface between Procurement, Finance, Business users, and IT, the role ensures that the Ariba platform effectively supports Procure-to-Pay (P2P) and supplier management processes, while remaining aligned with business needs, compliance requirements, and system best practices.

In parallel, they ensure the streamlining of end-to-end procurement processes.

Business & Functional Expertise:

• Ensure a smooth, efficient and compliant end-to end Procurement process
• Act as a subject matter expert on SAP Ariba modules (e.g. Procurement, P2P, Supplier Management, Invoicing)
• Translate business requirements into functional specifications and ensure proper configuration of the solution
• Support change requests, enhancements, and functional evolutions in line with procurement strategy and business priorities

Ariba Solution Monitoring & Functional Support:

• Monitor the day-to-day performance, availability, and functional integrity of the SAP Ariba platform
• Provide functional support to business users, troubleshoot issues, and coordinate resolution with IT and external partners when required
• Analyze incidents and recurring issues, identify root causes, and propose sustainable corrective actions

Coordination & Stakeholder Management:

• Coordinate Ariba evolutions with other Procurement tools evolutions (monitored by other colleagues in Procurement Operations) to ensure a consistent Source to Pay compliant value chain
• Serve as a key liaison between Procurement, Finance, IT, and other stakeholders
• Contribute to governance forums, release management, and testing activities (UAT)
• Support communication, training materials, and user adoption initiatives.

Data Quality, Compliance & Reporting:

• Monitor data quality and process compliance within Ariba and other Procurement tools
• Support reporting, dashboards, and KPI follow-up related to procurement activity and system usage
• Ensure alignment with internal policies, controls, and regulatory requirements
• Ensure controls are implemented

Technical & Functional Skills:

• Strong functional knowledge of SAP Ariba, particularly Procure-to-Pay processes
• Good understanding of Procurement processes and workflow
• Experience in process automation and high interest in AI
• Ability to work with IT teams on integrations, interfaces, and system dependencies
• Experience in functional testing, issue analysis, and release management

Professional & Soft Skills:

• Strong analytical and problem-solving skills
• Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders
• Structured, rigorous, and service-oriented mindset
• Ability to work in a complex, international, and multi-stakeholder environment
• Degree in Information Systems, Business, Procurement, or a related field
• Experienced in Procurement Operations/Systems > 10 years
• Fluent English mandatory