German-Speaking Customer Care Consultant – Bucharest,Romania

German-speaking Customer Care Consultant (Mobility & Payment solutions project) — Romania (remote). Base Salary 7,500 RON (1500-euro )/month (gross). Relocation support included. At a glance Location: Romania (remote) Languages: German Salary: Base Salary 7,500 RON (1500-euro )/month (gross) Start: 21 Sept / 18 Oct Relocation: supported — details below About the role Customer Care Consultant role with a confidential international mobility and payment solutions provider, supporting business clients, drivers, fuel stations and partners across Europe with account, transaction and operational enquiries. Model: Initial on-site training → remote/hybrid possible afterwards (performance dependant & not granted / guaranteed by default!). ADDITIONAL INFO on remote if approved: "And as a Side note, whenever remote is allowed, we have a work from everywhere policy, meaning that What you'll do Customer Care Consultant role with a confidential international mobility and payment solutions provider, supporting business clients, drivers, fuel stations and partners across Europe with account, transaction and operational enquiries. Model: Initial on-site training → remote/hybrid possible afterwards (performance dependant & not granted / guaranteed by default!). ADDITIONAL INFO on remote if approved: "And as a Side note, whenever remote is allowed, we have a work from everywhere policy, meaning that they can go home for some months and work from a different country, and then they need to comeback sooner than 180 days." Location: Bucharest, Romania Languages: German C1/C2 + English C1 Salary: 7,500 RON gross + allowances, bonuses and signing/relocation support Start: 21 September In short: German Customer Support + Mobility & Payments + B2B Support + Phone & Email + Bucharest What we're looking for German C1/C2 English C1 Preferably located in Bucharest and with legal right to work in Romania Customer service experience preferred Strong communication and problem-solving skills Comfortable working with multiple systems Available for four weeks of on-site training Available to start training on 21 September (Training: 4 weeks, starting 21 September) Willing to work rotational shifts Monday–Saturday, 09:00–19:00 Salary Base Salary 7,500 RON (1500-euro )/month (gross) Benefits Performance Bonuses: After 3 months: up to 500 RON Gross (up to 100 Euro Gross) After 12 months: up to 750 RON Gross (up to 150 Euro Gross) After 24 months: up 1,250 RON Gross Transportation Allowance: 120 RON net/ month (25-euro net) Meal Tickets: ~700 RON/month (35 ron x 20 working days) (~140-euro net) Signing Bonus: 3,000 EUR Gross (paid in 6 installments of 500-euro gross x month) Relocation support Relocation support: 500-euro gross x 6 months + transportation coverage (plane tickets, bus, train) Why Romania? Bucharest is one of Europe's better-value capitals — strong salaries relative to costs, fast internet, and a large multilingual services sector. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.