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Microsoft Engineer

Microsoft Engineer

Urban ConnectBucharest, Romania
În urmă cu o zi
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Descrierea postului

Job Location :  hybrid in Bucharest

Recruitment process :

  • HR screening
  • Technical interview

Benefits package : Role description :

As a Microsoft Engineer you have System Engineer responsibilities, that relate to the delivery of quality IT services on time.

System Engineer responsibilities :

  • Perform system administration activities such as :

    • Deployments, configuration and troubleshooting of OS.

  • MS Office Suite installation, configuration and troubleshooting.
  • System / Network monitoring and troubleshooting.
  • Assist with helpdesk functions as needed, such as responding to tickets, providing desktop support in a mostly windows environment and providing support in creating emails accounts and user password resets etc.
  • Solve primary problems with existent network, WIFI and IP phone systems for clients (internal / external);
  • On-site support at clients headquarters (installation, configuration, troubleshooting).

    • Technical related responsibilities :

  • Decide upon all technical related matters that your team encounters and cannot decide / resolve by themselves;
  • Provide technical coaching to individual team members; exert technical influence over the team, increasing their productivity and effectiveness by sharing your knowledge and experience; support them in technical growth and personal development;
  • Clarify, prioritize and negotiate client requests and deliverables;
  • Collaborate with all involved parties, including other Team Leads / Delivery Manager and other team members, to clarify aspects related to IT components that are interfaced;
  • Perform deep dives into IT problems, finding true root causes and devising solutions

    • Project related responsibilities :

  • Define, provide input & feedback on project planning to relevant stakeholders;
  • Manage high-level client expectations and relationships.
  • Keep constant communication with the client regarding, changes, delays, opportunities & priorities;

    • Profile :

  • 5 years of hands-on system administration experience is required.
  • Experience with Azure Cloud.
  • Experience in Windows / Mac systems administration (deployment, configuration, troubleshooting);
  • Experience in managing Microsoft Office Suite (installation, configuration, troubleshooting);
  • Familiarity in configuring emails (EXCHANGE, Office365, POP3, IMAP, SMTP)
  • Familiarity with Active Directory, Group Policy, DNS, DHCP, Fileserver and networking;
  • Knowledge in IT hardware administration (deployment, configuration, troubleshooting);
  • Microsoft Certifications.
  • Microsoft Azure Certifications.
  • Cloud Certifications.
  • Bachelors degree in computer science or a related field.
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