IT Responsible Officer

We are recruiting for our client, a multinational company based with its factory near Sibiu, IT Responsible Officer:
JOB CONTENT:

·Coordination ofinvestments and budgets regarding IT.

·Internal IT and computer use procedures; build IT documentation and improve the IT knowledge base for end users

·IT and telecommunication activities of the 3 Romanian BD companies, including operation, implementation, analysis,

support, procedure development, troubleshooting and remediation.

·Cooperation with the corporate IT department to ensure transparency between BDRO and other company

business units and Head Quarters, while taking advantage of the scale efficiencies.

·Implement group IT solution and strategies for computer systems (SAP, LAN, PC, telecommunication…)

·First contact for end users to handle their IT problems, questions and requests (via phone call, face to face, by

preference by IT service desk tool)

·Maintain contracts with companies and organizations that are relevant for the efficient operation of the IT

department.

·Coordinate with other departments to assure a smooth operation and thorough understanding of the IT needs and

opportunities.

·Responsibilities include but are not limited to:

oMaintenance and administration of local area network and assets to include:

§User access and support.

§Server hardware administration and maintenance.

§Network hardware equipment maintenance.

§Mobile phone support

§Perform system backups and recovery.

§Physical installation of server- and networking equipment, network patching, backup handling…) under supervision of the group infrastructure manager

§Asset management

oSupport computer hardware and peripheral equipment:

§Installation, maintenance and management of the lifecycle of all end user equipment, including hardware and software installations.

§Monitor, maintain, repair, and purchase computer systems, peripheral equipment and televisions.

oMaintenance and administration of the VOIP telephone system

§User access and support.

§Server and telephone administration and maintenance.

oHelp Desk Support

§Assist end users in resolving hardware and software issues

§Analyze and route issues to proper IT support

§Diagnose problems and perform troubleshooting activities

§Document, track and monitor problems via JIRA Help Desk

PROFILE:

• You have an university degree and at least one/two years of experience in the work field;
  
• You are self-driven, dedicated and have excellent communication skills;
  
• You are open, smart oriented, friendly, positive and have good admin skills and high attention to details;
  
• You have the ability to prioritize and to work under pressure, while meeting deadlines;
  
• You are result oriented;
  
• You speak English fluently.
  

OUR OFFER:

• We offer you a job in a fast growing international organization where positivity, trust, creativity and team work are valued;
  
• You will receive a salary package according to your experience, topped with fringe benefits;
  
• You will be part of a wonderful, positive team that owns a great deal of experience in IT.