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Warranty Claims with German
BertrandtSibiuÎn urmă cu peste 30 de zile
Descrierea postuluiVehicle mechanic / mechatronics technician with relevant commercial vehicle experience, master craftsman / technician, as well as additional commercial knowledge Good product knowledge of MAN and NEOPLAN vehicles and experience with after sales requirements Experience in dealing with warranty issues Good IT skills in MS Office, HOST applications and SAP R / 3 Assertiveness and communication skills Independence and high motivation Good knowledge of English and German (mainly reading) Language level B2 Independent and structured way of working Ability to work in a team.
What to expect :
Warranty Claims and Service Inclusive Program Assessment where you will have to do the following :
Automated Processing OversightManual AssessmentCorrection, Rejection, or CreditTechnical UnderstandingLanguage SkillsTime Management / Prioritization
Evaluation of Authorizations for Repairs where you will have to do the following :
Goodwill Payment AuthorizationTechnical EvaluationQuick Response Time
Consultancy Tasks, Analytics, Reporting where you will have to do the following : :
Consultancy SupportAnalytics and Reporting
Alignment and Status Updates
Ticketing System Utilization
- General Recommendations where you will have to do the following : : Continuous TrainingFeedback MechanismProcess OptimizationDocumentation Best Practices
What you bring along :
What we offer :
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German • Sibiu