ABOUT
Our client is a creative agency specializing in branding, user experience, and everything in between. They combine talent and strategy to help brands worldwide become loud and outstanding.
DESCRIPTION
Our client is seeking a mature, highly organized Office Manager and Account Lead to join their Brașov team. This hybrid role combines office management, administrative operations, HR support, and client account handling. The ideal candidate is proactive, responsible, and a strong communicator, comfortable interacting with both team members and clients in English.
RESPONSIBILITIES
Office Operations
- Manage office supplies, equipment, and facility needs
- Ensure a positive and welcoming environment that supports team productivity and well-being
Administrative & HR Support
Handle confidential HR and financial matters with discretionAssist in recruitment, onboarding, and employee well-being initiativesOversee health & safety policies and maintain proper documentationSupport bank reconciliations and organize accounting documentationClient Account & Project Management (75% Account Management / 25% Project Management)
Build strong relationships with clients, attending meetings and eventsIndependently manage ±20 client projects per yearLead new business calls and project briefingsEnsure seamless communication between clients and creative teamsUse tech tools like Google Drive, ClickUp, Slack for project coordinationREQUIREMENTS
Over 3 years of relevant experience (ideally 5+ years)Fluent English speaker (90% proficiency or above)Experience in management or leadership roleStrong interpersonal skills with a natural charm in client interactionsExcellent organizational and time management skillsHighly proactive with strong problem-solving skills and resourcefulnessAdaptability, patience, and a fast learnerTechnical proficiency with office tools (Google Drive, ClickUp, Slack)Growth mindset and leadership skillsBased in Brașov.BENEFITS
A team of knowledgeable colleagues to learn and grow withA detailed guidebook of all processes within a proven, agile frameworkChance to be involved in engaging projects for premium, international clientsNon-hierarchical management structure focused on listening and guiding