Solar Inverter Engineer

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 207,000 employees, and we operate in more than 170 countries and regions.

Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

Job Title :  Solar Inverter Engineer

Job Location :  Bucharest, Romania

About the role

Huawei Digital Power is a leading global provider of digital power products and solutions. We develop clean power and enable energy digitalization to drive the global energy revolution. As our business continues to grow rapidly, we are looking to expand our technical engineering team to meet the increasing number of customer inquiries and provide customer-centric service quality swiftly.

This is a great opportunity for individuals looking to enhance their technical knowledge across a full range of renewable energy products and delivers application scenarios with the goal of developing into a field technical expert.

Main Responsibilities :

• Respond to technical inquiries and support for company products, such as inverters, smart loggers, batteries, EV chargers, smart transformer stations, etc., through emails, phone, video conferencing, and training events.
• Provide technical solutions related to photovoltaic system functionality (residential and industrial)
• Participate in internal training by visiting Huawei Technical Labs to learn about the latest developments in Huawei products, such as inverters, chargers, smart loggers, etc.,
• Collaborate with internal team (e.g. Customer Care, Product Service, Data Center) to ensure all customer inquiries are addressed promptly and effectively.
• Conduct site visits to observe, analyze, and assist with technical issues, and provide on-site training to customer team.
• Collect, analyze and report on technical issues, escalating them as necessary to improve customer satisfaction.

Requirements :

Working Hours :

Normal working hours : 10 : 00 to 18 : 30.

Other shift hours can be negotiated depending on individual circumstances.

What We Offer :

Important : To be considered for this role, applicants must be eligible to live and work in the Romania.

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