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Jobs in Romania

Last updated: 12 days ago
CSS - Service Manager

CSS - Service Manager

OracleRomania
A great opportunity to join the rapidly-growing Service Management Support Center team in Oracle Customer Success Services. The expertise center delivers service management functions non-technical I...Show moreLast updated: 30+ days ago
Telemedicine Specialist - Neurosurgery

Telemedicine Specialist - Neurosurgery

Maritime & Healthcare GroupRomania, RO
Quick Apply
MHG is a globally recognized and MLC and ISO certified provider of comprehensive medical solutions for the maritime industry. Since 2019, we have focused on supporting vessels with a range of servic...Show moreLast updated: 30+ days ago
Scrum Master

Scrum Master

Q_PERIORRomania
You support teams in the transition from traditional management techniques to agile methods.You support agile teams by facilitating specific phases such as sprint planning, reviews, and retrospecti...Show moreLast updated: 30+ days ago
Realistic 3D Character Artist Senior - Room 8 Studio.

Realistic 3D Character Artist Senior - Room 8 Studio.

Games Jobs DirectRomania
Realistic 3D Character Artist Senior.Room 8 Studio is an international art production and game development outsourcing company that provides external services worldwide! We are proud to work with s...Show moreLast updated: 30+ days ago
Pricing Executive

Pricing Executive

XeroxRomania
Press space or enter keys to toggle section visibility.Country Romania Department Sales Support Date Tuesday, July 9, 2024 Working time Full-time Ref# 20033464 Job Level Individual Contributor Job ...Show moreLast updated: 30+ days ago
Software Validation Specialist

Software Validation Specialist

CodekeeperRO
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Software Validation Specialist Are you a skilled Software Validation Specialist looking for a challenging and rewarding opportunity? We're on the hunt for a technical person with a flair for proble...Show moreLast updated: 15 days ago
Brand Specialist / Account Manager Spanish

Brand Specialist / Account Manager Spanish

Amazon Development Center (Romania) S.R.L.RO
Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.By giving customers more of what they want - low prices, vast selection, and conv...Show moreLast updated: 30+ days ago
SAP Delivery Manager

SAP Delivery Manager

EpamRomania
EPAM is a leading global provider of digital platform engineering and development services.We are committed to having a positive impact on our customers, our employees, and our communities.We embra...Show moreLast updated: 30+ days ago
Job in Germany : Modern Work Engineer - Microsoft Intune

Job in Germany : Modern Work Engineer - Microsoft Intune

enercity AGromania
Modern Work Engineer - Microsoft Intune.Gender is not important to us, what matters to us is that you fit in with our culture and the team and are passionate about your job.As a Modern Work Enginee...Show moreLast updated: 30+ days ago
SAP BW Consultant

SAP BW Consultant

Lupus Consulting Zrt.RO
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Job Title : SAP BW (Business Warehouse) Consultant Job Summary : We are looking for an SAP BW (Business Warehouse) Consultant to design and implement robust business intelligence solutions that suppo...Show moreLast updated: 15 days ago
Patient Monitoring Modality Leader, PMLS - EU

Patient Monitoring Modality Leader, PMLS - EU

Mindray IndiaRomania
Location : Germany | France | Italy | Spain | UK | Poland | Netherlands | Romania | Europe Patient Monitoring Modality Leader, Patient Monitoring & Life Support – Europe Highly Competitive Salary + ...Show moreLast updated: 30+ days ago
Marketing Specialist Romania (m / f / d)

Marketing Specialist Romania (m / f / d)

MotulRomania, Europe
Marketing Specialist Romania (m / f / d).MOTUL is changing : Established as a globally respected manufacturer of high-performance and premium lubricants for cars, motorcycles, commercial vehicles and in...Show moreLast updated: 30+ days ago
Security Architecture & Engineering Director

Security Architecture & Engineering Director

Colt Technology ServicesRO
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure...Show moreLast updated: 30+ days ago
AOI Repairs Technician

AOI Repairs Technician

Connect GroupRomania
Full-time
Romania Full time Electronica Studii medii Tip contract : norma întreagă.Program de lucru : 2 schimburi (06 : 00 14 : 00 / 14 : 00 22 : 00). Verifică dacă cererea de RMA (Return Material Authorization) de la ...Show moreLast updated: 30+ days ago
Backend (PHP / Java) Engineer - Lunchgate team

Backend (PHP / Java) Engineer - Lunchgate team

HolycodeRO
Quick Apply
We at Holycode are currently seeking an ambitious and experienced Backend Engineer to work full-time on the Swiss table reservation system Foratable. Foratable , run and developed by the Swiss...Show moreLast updated: 13 days ago
Platform Engineer ARAS PLM (m / f / x)

Platform Engineer ARAS PLM (m / f / x)

Kendrion NVRumänien
As Platform Engineer ARAS PLM, you will join the global and dynamic Enterprise Business Solutions team.You can work from home or in one of our European locations, giving you great flexibility to ex...Show moreLast updated: 30+ days ago
Senior / Principal Data Platform Engineer (Defense Platform)

Senior / Principal Data Platform Engineer (Defense Platform)

Sigma SoftwareRomania
Python / strong English / strong.We’re offering a seasoned Data Engineer an excellent chance to work closely with clients and enhance the current solution. If you’re prepared to exhibit substantial ...Show moreLast updated: 30+ days ago
Troop Lead with German

Troop Lead with German

AccesaEmployees can work ly, Romania
This role combines three key leadership responsibilities — .Scrum Master, People Lead, and Project Manager.The ideal candidate will be responsible for fostering Agile best practices, mentoring...Show moreLast updated: 12 days ago
Bike Rider and Cleaner jobs in Romania

Bike Rider and Cleaner jobs in Romania

PakistanJobs.pkRomania, Romania, Romania
Federal Manpower Promoter March 2023 Romania job advertisement in Mashriq newspaper announces cleaner and bike rider vacant posts. Latest Federal Manpower Promoter jobs in Private sector on Full Tim...Show moreLast updated: 30+ days ago
Inside Service Sales Representative

Inside Service Sales Representative

Juniper NetworksRomania
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is t...Show moreLast updated: 30+ days ago
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CSS - Service Manager

CSS - Service Manager

OracleRomania
30+ days ago
Job description

A great opportunity to join the rapidly-growing Service Management Support Center team in Oracle Customer Success Services. The expertise center delivers service management functions non-technical Incident Management (Service Request Management), Escalation Management and customer service support to Oracle top customers. The ultimate role of the SMSC is to grant customers an enhanced Oracle experience and to ensure the appropriate level of service management.

Responsibilities

  • Provide customer-dedicated service and incident management support
  • Act as an escalation point for urgent issues
  • Stand as customer advocate and work in partnership with Account Managers to make sure customers receive the right level of attention and support from Oracle resolver groups
  • Enable and expedite the resolution of functionality / performance issues reported by customers, by proactively and reactively tracking customers’ accounts and raising the necessary awareness with the appropriate troubleshooting teams
  • Understand customer concerns, issues and impact, follow-up on the open incidents and ensure their progress with Oracle engineering teams, while communicating with the customer and Project Manager to share progress and contain concerns
  • Use the available tools and procedures to manage and escalate incidents and to engage the appropriate technical teams in the resolution
  • Join conference calls with Oracle teams or the customer, on demand, to discuss critical issues, establish action plans and share status updates on incidents
  • Ensure traceability of results by using reporting tools to demonstrate progress
  • Prepare the deliverables required by each customer / account manager and send them on the agreed schedule and frequency
  • Ensure permanent coordination, alignment on standards and warm handover at shift end with the members of the project

Requirements

  • University Degree
  • English proficiency is a must (both written and spoken production)
  • Customer service / support background in IT environment and ITSM savvy preferred
  • Incident, escalation or problem management experience represents a plus
  • Understanding of ITIL framework and Service Delivery process knowledge would be an extra advantage (experience with ITIL v3 / ITIL 4 – general management and service management practices)
  • Skills and Competencies

  • Self-driven, unwavering and committed to growth
  • Strong communication and persuasion skills
  • Customer, process and results oriented
  • Analytical and organized
  • Able to maintain sustained focus and deliver prompt response to incidents
  • Resourceful and creative, capable to adapt and find the best approach for any situation
  • Able to work both within a multicultural team, as well as independently
  • Excellent collaboration skills and team work attitude
  • Demonstrate attention to details and perseverance
  • Committed to delivering value and high performance
  • Career Level - IC3