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Collections Analyst with Spanish

Collections Analyst with Spanish

OracleBUCHAREST, Romania
18 days ago
Job description

Join Our Team at Oracle! Are you a talented problem-solver with a passion for financial analysis? Do you thrive in a dynamic environment and enjoy the challenge of financial recovery? If you are fluent in Spanish and English and have experience in collections, credit analysis, or a similar role, we want to hear from you!

You will have a hybrid work schedule, with one day a week spent at our Bucharest office.

Qualifications & Skills :

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Experience in collections, credit analysis, or a similar role.
  • Fluency in Spanish & English is mandatory.
  • Familiarity with ERP systems.
  • Analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
  • Excellent verbal and written communication skills, with the ability to interact effectively with customers and internal teams.
  • Negotiation skills, with the ability to handle difficult conversations and resolve conflicts.
  • High level of accuracy and attention to detail in all aspects of work.
  • Ability to work collaboratively with team members and other departments.
  • Flexibility to adapt to changing business needs and priorities.

What We Will Offer :

  • A competitive salary with exciting benefits
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health
  • Employee resource groups that champion our diverse communities
  • Core benefits such as life insurance, and access to retirement planning
  • An inclusive culture that celebrates what makes you unique
  • Ready to Shape the Future of Collections?

    If you're enthusiastic about taking on a challenging role and driving success in a dynamic environment, apply now and join us at Oracle!

    What You Will Do :

  • As a Collections Analyst, you'll dive deep into customer accounts, leveraging your keen eye for detail and exceptional problem-solving skills to identify trends, assess credit risks, and implement effective collection strategies.
  • Conduct thorough analysis of customer accounts to determine collection strategies and prioritize collections efforts.
  • Engage with customers via various channels, including phone and email, skillfully negotiating payment terms and resolving outstanding issues.
  • Resolve disputes related to customer payment on delinquent account.
  • Identify root causes of problems and assign the issue towards the responsible department in order to resolve and follow up internally to ensure timely resolution and to increase customer satisfaction.
  • Showcase your innovative mindset by identifying opportunities for process enhancements and streamlining collections workflows.
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