We act as a true HR Business Partner - providing tailored HR advisory while connecting the right talent with the right opportunities. Our focus is on delivering exceptional service and building long-term success for both businesses and candidates.
Recruiter4You is a brand operated by Consultant4You LTD a company based in Gibraltar
Our client is an innovative platform where they provide state-of-the-art tools to streamline their client screening and Anti-Money Laundering (AML) compliance processes.
They are looking for an Account Manager with experience in a similar industry who is eager for a new challenge in a dynamic start-up environment. This role will involve managing B2B client relationships , ensuring seamless onboarding and ongoing support while working closely with internal teams to enhance our platform.
Responsibilities :
- Act as the primary point of contact for B2B clients , ensuring smooth onboarding and ongoing satisfaction.
- Develop and document account management processes , laying the foundation for scalable growth.
- Establish and track key performance metrics to measure client success and platform adoption.
- Identify upselling and cross-selling opportunities to maximize client engagement and revenue.
- Stay updated on industry trends, payment technologies, and best practices , providing valuable insights to both clients and internal stakeholders.
Requirements :
Proven experience in account management, customer success, or a client-facing role within a SaaS or fintech environment.Strong understanding of the financial technology landscape .Excellent problem-solving skills , with the ability to manage technical and data-related challenges.Outstanding communication and interpersonal skills to build strong client relationships.Ability to thrive in a fast-paced start-up environment and establish scalable processes from scratch.