Această ofertă de loc de muncă nu este disponibilă în țara dvs.
NBS Snr Subject Matter Expert / Voice of Client
ADPBucharest, rom-ro, RomaniaÎn urmă cu peste 30 de zile
Descrierea postuluiWork closely with product teams to communicate client needs and ensure alignment on enhancement priorities. Engage with client-facing associates to educate them on product features and updates. Identify and escalate critical client issues to leadership for timely resolution. Monitor the lifecycle of enhancement requests and provide regular updates to stakeholders. Generate reports on client feedback trends and enhancement request statuses. Conduct regular reviews with leadership to discuss insights and recommendations. Host webinars and training sessions to share best practices and gather additional feedback. Build strong relationships with clients to foster trust and open communication. Bachelor’s degree or equivalent experience. 5 years of experience in client relations, Implementation and / or Service Operations, product management preferable in HCM and Marketplace Proven track record of managing client feedback and driving product improvements. Solutions Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Knowledgeable on our HCM solutions & / or Marketplace Proficiency
JOB TITLE : Voice of Client / NBS Snr Subject Matter Expert
DEPARTMENT : New Business Solutions Operations ESI
REPORTS TO : Snr. Director NBS Operations
JOB PURPOSE :
Reporting to the Snr. Director Operations for New Business Solutions ESI (NBS ESI), this role will be responsible for capturing, analyzing, and acting upon client and business feedback to enhance product offerings and improve client satisfaction. This role serves as a liaison between clients and internal teams, ensuring that client and internal operational needs are prioritized in product development and service delivery.
KEY RESPONSABILITIES :
Client Feedback Management :
- Collect and centralize client feedback through various channels (surveys, calls, webinars).
- Maintain a comprehensive list of enhancement requests and track their status.
Collaboration :
Issue Escalation :
Reporting and Analysis :
Client Engagement :
EDUCATION and EXPERIENCE :
Education :
Experience :
Skills :
Creați o alertă de locuri de muncă pentru această căutare
Nbs Snr Matter Voice • Bucharest, rom-ro, Romania
Locuri de muncă asemănătoare
Client Relationship On-Field Representative.Do you share our DNA? - A passion for technology, disruptive spirit and desire to change the world of payments.
If you’re passionate about forging strong ...Afișați mai multeUltima actualizare: acum 30+ zile
At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte.Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries wh...Afișați mai multeUltima actualizare: acum 1 zi
Ready to use your language skills to make a global impact?.Join top international companies in.Portugal, Greece, Malta, and Bulgaria.
German, Dutch, Danish, Finnish, Norwegian, French, Italian, Span...Afișați mai multeUltima actualizare: acum 30+ zile
Lead Generation Specialist - Remote About Neolytix Neolytix is a management service organization serving Healthcare organizations across United States.
We provide Consulting, Medical Billing, ...Afișați mai multeUltima actualizare: acum 4 zile
Shae Group (Anthrophi Technologies Ltd) is a global AI-powered technology and services company.We operate in a fast-paced, outcomes-driven culture and leverage Go High Level (GHL) as a core growth ...Afișați mai multeUltima actualizare: acum 1 zi
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
Hey there! David Kennedy Recruitment is on...Afișați mai multeUltima actualizare: acum 30+ zile
Collaboration Type : Individual Labor Contract / B2B.Duration : 6 months + 6 months + prolongation available.Working schedule : Monday-Friday, 13-22 (for AMS timezone).
Please note that only candidates b...Afișați mai multeUltima actualizare: acum 11 zile Founded in 2010, we’re a fully remote team of over.For more than a decade, Zyte has built powerful, reliable tools that make.
We’re looking for someone who enjoys making complex technology easier to...Afișați mai multeUltima actualizare: acum 5 zile 
About the job Charisma ERP & WMS manages a company’s resources, regardless of their size, and it is an integrated software system optimizing and simplifying the internal business processe...Afișați mai multeUltima actualizare: acum 30+ zile
At Avenga, we believe that human creativity empowers technology that matters.Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, ent...Afișați mai multeUltima actualizare: acum 30+ zile
NBS Snr Subject Matter Expert / Voice of Client - Urgently Hiring!
ADPBucharest, rom-ro, Romania JOB TITLE : Voice of Client / NBS Snr Subject Matter Expert.DEPARTMENT : New Business Solutions Operations ESI.Director Operations for New Business Solutions ESI (NBS ESI), this role will be respons...Afișați mai multeUltima actualizare: acum 30+ zile
NBS Snr Subject Matter Expert / Voice of Client - Now Hiring!
ADPBucharest, rom-ro, Romania JOB TITLE : Voice of Client / NBS Snr Subject Matter Expert.DEPARTMENT : New Business Solutions Operations ESI.Director Operations for New Business Solutions ESI (NBS ESI), this role will be respons...Afișați mai multeUltima actualizare: acum 30+ zile
Client Relationship On-Field Representative
Viva.comBucharest, Bucharest, ROQuick Apply
Recruitment Team Lead
TechBiz Global GmbHBucuresti, B, RO TechBiz Global is a leading recruitment and software development company.Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and differen...Afișați mai multeUltima actualizare: acum 30+ zile
Clinical Support Specialist - Bucharest - Urgently Hiring!
Zimmer BiometBucharest, Bucharest, Romania Valued Team member : We are glad you are exploring new opportunities within Zimmer Biomet!.As a Clinical Support Specialist, you will be at the heart of delivering exceptional service and clinical e...Afișați mai multeUltima actualizare: acum 30+ zile
Developer Advocate - Remote role
ZyteBucharest, Bucharest, ROQuick Apply
Client Support Specialist
Cross Border TalentsBucharest, RomaniaQuick Apply
Lead Generation Specialist - (Remote)
NeolytixBucharest, ROQuick Apply
Voice Provisioner
Ness Digital EngineeringBucharest., Romania, RO We know that people are our greatest asset.Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies.It i...Afișați mai multeUltima actualizare: acum 2 zile
Go High Level Officer
Shae GroupBucharest, Bucharest, ROQuick Apply
Freelance Recruitment Partner (Mass Hiring)
David Kennedy RecruitmentBucharest, Bucharest, .ROQuick Apply
Case Manager (Partner Onboarding) with Spanish
coverletter.techBucharest, RomaniaQuick Apply
Clinical Support Specialist - Bucharest - Now Hiring!
Zimmer BiometBucharest, Bucharest, Romania Valued Team member : We are glad you are exploring new opportunities within Zimmer Biomet!.As a Clinical Support Specialist, you will be at the heart of delivering exceptional service and clinical e...Afișați mai multeUltima actualizare: acum 30+ zile
Developer Advocate - Remote
ZyteBucharest, Bucharest, ROQuick Apply
Annotation Training Efficiency Expert – Audio Transcription (Remote Contract)
Your Personal AIBucharest, B, RO Optimize our annotation training to scale operations and maximize annotator productivity.We're scaling our audio annotation operations and need an expert trainer to optimize our training systems fo...Afișați mai multeUltima actualizare: acum 30+ zile
WMS BUSINESS CONSULTANT
TotalSoftVoluntari, Voluntari, ROQuick Apply
Tax Lawyer
RM Staffing B.V.Ruse, 18, BG We are looking for a highly skilled.In this role, you will provide expert guidance on corporate tax matters, cross-border structuring, regulatory compliance, and transfer pricing for a global busin...Afișați mai multeUltima actualizare: acum 30+ zile
Senior ServiceNow Support Engineer
AvengaRuse, Ruse, .BGQuick Apply