ServiceNow developer

Location : Remote

Duration : 1 year contract (with possibility of extension)

Delegation : Up to 1 week

Role Overview

We are looking for a skilled and adaptable Platform Engineer to join our ServiceNow engineering team. The role is ideal for candidates with strong experience in ITSM and either ITOM or SAM , or with deep expertise in ITSM alone . You will play a key role in designing, building, and optimizing solutions on the ServiceNow platform, ensuring they bring real business value and follow best practices.

Key Responsibilities

Design, develop, and maintain ServiceNow modules, primarily ITSM and either ITOM or SAM.

Collaborate with stakeholders to understand business needs and translate them into effective platform solutions.

Critically assess and refine existing solutions to align with business value and best practices.

Work across multiple ServiceNow modules, demonstrating flexibility and broad platform knowledge.

Ensure all configurations and customizations are scalable, maintainable, and aligned with the companys technology strategy.

Participate in code reviews, testing, and deployment activities.

Provide technical guidance and mentorship to junior engineers.

Skills & Experience

Proven experience with ServiceNow, particularly in ITSM and one of ITOM or SAM .

Strong understanding of ITSM processes and best practices.

Ability to challenge existing solutions constructively to meet business goals.

Comfort working across different ServiceNow modules.

Strong analytical and problem-solving skills with a proactive mindset.

Excellent communication and stakeholder management abilities.

Desirable Qualifications

ServiceNow Certified System Administrator or module-specific certifications.

Experience working in Agile delivery environments .

Familiarity with scripting languages (JavaScript, GlideScript) within ServiceNow.