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Customer Support Representative with German – Remote

ConectysBucharest, Romania

18 days ago

Job description

Within your role, you will :

Offer support via phone, e-mail or chat;
Answer & solve customers’ inquiries & complaints by offering an accurate solution;
Follow predefined workflows & handle issues specific to each communication channel;
Respond to all customers inquiries within given timescales and efficiently meet deadlines;
Take, register & solve notifications or complaints;
Update the database with all the details about each customer interaction;
Participate in testing / launching / implementing new working products or tools.

Sounds good? Find out what you can get :

Competitive salary package & meal vouchers;

The opportunity to work in a multi-cultural environment;

Private medical insurance;

Everything you want to read from Bookster;

Learning programs for your development;

Wellness activities for your wellbeing.

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Customer Support • Bucharest, Romania

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