Customer Service Representative - Belgium (f / m / x)

Customer Service Representative - Belgium (f / m / x)

Company Description

Choose challenge. Choose pace. Choose growth.

You are the voice of wirkaufendeinauto.de and you process all customer requests by email and phone.

Be part of our colourful and motivated customer service team and contribute to the professional phone support of our private customers by coordinating appointments for our 130 branches in Germany and Austria. With your support you will help to continuously improve our service quality.

Job Description

Your new role :

• Proactive customer service (50% outbound, 50% inbound) to answer customers’ questions and help coordinate branch evaluation visits;
• Identify customers’ needs, clarify information, research every issue and provide optimal solutions;
• Simple process with help and support always available;
• Go the extra mile to engage customers;

Qualifications

Your skills

You get extra credit for

Additional Information

Our offer

The position requires all employees to be located in Bucharest, Romania. In case of a successful application from a different country, we are able to assist the change of residency with a 500 Euros Relocation Budget.