Customer Service Specialist

We offer :

• attractive salary offer;

various financial benefits : holiday bonuses, performance bonus, vacation bonus;

Introduction

People are at the heart of our company. Our strength lies in trust, diversity and progress. We are true to our values : passion for consumers and clients, the courage to dream and pioneer, care for people and the planet and the joy of living. We support local communities and strive to have a positive impact on the planet. We work together with our clients and partners to grow together and seek to win with integrity and honesty.

Requirements

customer empathy

excellent communication skills

commitment and flexibility

excellent cross-functional cooperation and collaboration

learning agility and analytical skills

conflict management

Information

madalina.bobocel@randstad.ro

Organisation / Department

Logistic

Job description

Purpose of the job :

Execute the sales and returns order management process following commercial and logistic agreements with customers and returnable packaging material policies. Perform the complaint management process and collaborate with customers to drive improvements in customer satisfaction, service level, cost optimization and asset utilization

Key responsibilities :