2nd Line IT Support Engineer
Warwickshire
30, - £35, + Bonus + Benefits
Hybrid Tech Stack | Career Growth | Hands-On Role
Ready to level up your IT career? Join a legendary UK manufacturer with over 80 years of innovation in the automotive sector.
This client are on the hunt for a proactive, tech-savvy 2nd Line IT Support Engineer who thrives in a dynamic environment and is passionate about delivering top-tier IT support.
What You'll Be Doing :
- Be the go-to tech hero for all end-user support across PCs, mobile devices, tablets, and more.
- Dive into Microsoft , Azure, Windows 10 / 11, Windows Server , and VMware.
- Troubleshoot and resolve issues across hardware, software, and networks (LAN / WAN, Wi-Fi, DHCP, DNS).
- Support and maintain IT infrastructure to ensure maximum uptime and performance.
- Get hands-on with server configuration, Linux, and cybersecurity tools like EDR.
- Collaborate with the IT Manager and Senior Engineer on projects, onboarding, and training.
- Manage the Service Desk, document solutions, and help shape our knowledge base.
What You'll Bring :
Solid experience in 2nd Line IT Support with Microsoft , Windows Servers, and Office apps.A working knowledge of networking fundamentals (Wi-Fi, DHCP, DNS).Strong communication skills and a customer-first mindset.A team player with a can-do attitude and a hunger to learn.Own transport is essential due to site location.Bonus Points For :
Experience with VMware or other hypervisors.Familiarity with Linux environments.Why Join Us?
Competitive Salary + Performance-Related BonusPrivate Healthcare, Pension, Life Insurance26 Days Holiday + Bank HolidaysAccess to Training and Personal Development ResourcesYou'll be part of a tight-knit, supportive IT team in a company that values innovation and growth.Interested? Call Experis IT to find out more and apply today!