Position : Support Engineer
Location : Romania - Remote
Employment type : 18 month contract
DUTIES AND RESPONSIBILITIES :
Readiness
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve highly complex customer issues, through training and readiness.
Product / Process Improvement
You act as a trusted advisor to the product group / engineering teams and drive Microsoft product, diagnostic and support process improvements.Business Integration
You use your business and technology insights to help shape strategy when engaging with customers, partners, and teams.REQUIREMENTS : Required Skills
Understanding of Security, Compliance, Entra ID, or Management technologies. Microsoft, Defender and Azure is a preference.Understanding of Microsoft Security Products and / or Entra ID or Management products. This aligns with the SC-900 exam.Trainer and / or additional Microsoft Technology Certifications.Local Language : fluent in reading, writing and speaking. English Language : confident in reading, writing and speaking.Preferred Skills :
Passion for technology and improving overall product quality.Committed customer focus, excellent communication skills, and the ability to work in a fast-paced team environment.Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner.Excellent analytical, problem resolution and decision-making skillsDisciplined program management and cross-group skills, including the ability to get what you need from others while working around their own legitimate priorities.An understanding of Microsoft Product Groups and the product development life cycle.Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.BENEFITS :
Excellent remuneration package based on experience, skills, and performanceBe part of a dynamic international team with a positive and friendly atmosphereGuidance and tools to reach career potential9 AM – 6 PMPrivate health insurance